Configure the VPN connection

  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Set up a new connection or network".
  • Select "Connect to a workplace" and click "Next".
  • Click "Use my Internet connection (VPN)".
  • For "Internet address:" enter the server name from the list below , for example "usa.vanishedvpn.com".

 

Server name
Use for Examples
usa.vanishedvpn.com
Unblocking US content (Netflix, Hulu), ESPN+
usatv.vanishedvpn.com
USA TV channels (NBC, CBS, Starz, Vudu, Sling TV etc)
uk.vanishedvpn.com
Unblocking UK content (Netflix, BBC iPlayer, ITV.com, NOW TV, Sky GO, Channel 4 etc)
aus.vanishedvpn.com
Secure browsing, Access to Aus channels while travelling outside Australia (Foxtel Go, Plus 7, 9 Now, Ten Play). Access to Aus to avoid throttling by your ISP
p2p.vanishedvpn.com
P2P & Bit Torrent - These servers are based in a location where the laws on Bit Torrent are liberal. Bit Torrent is disabled on all other servers.
india.vanishedvpn.com
hotstar.com, sonyliv.com , News, TV, Sports, Video Streaming
spain.vanishedvpn.com
News, TV, Sports, Video Streaming
france.vanishedvpn.com
News, TV, Sports, Video Streaming
russia.vanishedvpn.com
https://matchtv.ru/ , News, TV, Sports, Video Streaming
swiss.vanishedvpn.com
www.srf.ch/tv , News, TV, Sports, Video Streaming
safrica.vanishedvpn.com
SuperSport, News, TV, Video Streaming
holland.vanishedvpn.com
DutchTV, Sports, Video Streaming
taiwan.vanishedvpn.com
Taiwan News, TV, Sports, Video Streaming
turkey.vanishedvpn.com
Turkish News, TV, Sports, Video Streaming
germany.vanishedvpn.com
DAZN, https://www.zdf.de/, News, TV, Sports, Video Streaming
italy.vanishedvpn.com
Italian News, TV, Sports, Video Streaming



  • For "Destination name:" enter e.g. "USA".
  • Select "Don't connect now; just set it up so I can connect later". Leave the other boxes unchecked.
  • Click "Next".
  • For "User name:" enter your username & password from your credentials here. Click "Remember this password"
  • Leave "Show characters",  and "Domain optional:" blank.
  • Click "Create".
  • Now click "Close". Do NOT click "Connect now" yet, as there is additional configuration required.
  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Change adapter settings".
  • Right-click the VPN adapter you have just configured e.g. "USA" and select "Properties".
  • Click the "Options" tab. Untick "Include Windows logon domain".
  • Click the "Security" tab. For "Type of VPN" select "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)".
  • Click "Advanced settings".
  • In the "Advanced Properties" window, select "Use preshared key for authentication", and for "Key": enter "happiness".
  • Click "OK".
  • Back in the "USA Properties" window, click "OK".

Connect to the VPN service

  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Connect to a network".
  • In the pop-up window at the bottom right of the screen, select the VPN connection you have created, e.g. "USA", and click "Connect".
  • Enter your UUN and the password which you specified when you registered for the VPN service, then click "Connect".
  • You should now be connected to the VPN service.

Troubleshooting

If the instructions above do not result in a successful connection to the VPN service, please check that Windows services on your device are configured as described below.

  • Go to "Start", then "Control Panel", then "System and Security", then "Administrative Tools".
  • Double click "Services".
  • In the "Services" window, scroll down the list to "IKE and AuthIP IPsec Keying Modules". Double click on this item.
  • In the "IKE and AuthIP IPsec Keying Modules Properties" window, ensure "Startup type" is set to be "Automatic".
  • If the "Service status" is not "Started", click "Start" to start the "IKE and AuthIP IPsec Keying Modules" service.
  • Click "OK".
  • Now back in the "Services" window, double click on "IPsec Policy Agent".
  • Repeat the same process as for the "IKE and AuthIP IPsec Keying Modules", ensuring the "Startup type" is set to be "Automatic" and the "Service status" is "Started".
  • Click "OK".
  • Close the "Services" window

Now connect to the VPN service as described above.